Privacy Policy
The protection of your personal data is very important to us. In this privacy policy, we explain how we collect, process, and protect your data.
1. Data Controller & Security
1.1 Data Controller
The controller within the meaning of the UK GDPR is:
📍 ModeWiese
📧 support@modewiese.com
1.2 Data Security
Our website uses SSL or TLS encryption to securely transmit your personal data. You can recognise an encrypted connection by the “https://” and the padlock icon in your browser’s address bar.
2. Collection of Personal Data When Using Our Website
2.1 Automatically Collected Data (Server Log Files)
When you visit our website, we automatically collect the following technical information:
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Pages visited
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Date and time of access
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Amount of data transmitted
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Referring source/link to our site
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Browser type and version
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Operating system used
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IP address (anonymised)
This processing is based on our legitimate interest in the security and functionality of our website, in accordance with Article 6(1)(f) UK GDPR.
3. Cookies & Tracking Technologies
3.1 Use of Cookies
We use cookies to enhance your experience on our website. These include:
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Session cookies (deleted when you close your browser)
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Persistent cookies (stored to remember preferences, for example)
You can adjust your cookie settings in your browser:
🔹 Google Chrome
🔹 Mozilla Firefox
🔹 Apple Safari
Please note: Disabling cookies may limit certain website features.
4. Contact & Customer Service
If you contact us via contact form or email, we process your data solely to respond to your enquiry.
Legal basis:
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Article 6(1)(f) UK GDPR (legitimate interest)
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If related to a contract: Article 6(1)(b) UK GDPR
Your data will be deleted once your enquiry has been fully resolved, unless legal retention obligations apply.
5. Customer Account & Order Fulfilment
5.1 Creating a Customer Account
When you create a customer account, we process your data for the performance of a contract, in accordance with Article 6(1)(b) UK GDPR.
You can delete your account at any time.
Data is stored in accordance with legal retention requirements and deleted thereafter.
5.2 Order Fulfilment
To deliver your order, we share your data with:
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Shipping providers (e.g., Royal Mail, DPD)
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Payment providers (see section 6)
Processing is based on Article 6(1)(b) UK GDPR.
6. Payment Processing & Payment Providers
To process payments, we transmit your payment details to the following providers:
💳 PayPal
Provider: PayPal (Europe) S.a.r.l. et Cie, S.C.A., Luxembourg
Privacy Policy: PayPal Privacy Notice
💳 Klarna (SOFORT)
Provider: Klarna Bank AB (publ), Sweden
Privacy Policy: Klarna Privacy Notice
Legal basis: Article 6(1)(b) UK GDPR (performance of contract).
7. Newsletters & Direct Marketing
7.1 Newsletter Subscription
If you subscribe to our newsletter, we will send you regular offers via email.
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Double opt-in procedure
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Unsubscribe at any time via link in the email
Legal basis: Article 6(1)(a) UK GDPR (consent).
7.2 Newsletter for Existing Customers
If you're an existing customer, we may send you recommendations for similar products. You can opt out at any time.
Legal basis: Article 6(1)(f) UK GDPR (legitimate interest).
8. Web Analytics & Online Marketing
8.1 Google Analytics
We use Google Analytics for statistical analysis. Your IP address is transmitted in anonymised form.
You can disable Google Analytics using a browser plugin.
8.2 Google Ads & Facebook Pixel
We use Google Ads and Facebook Pixel for personalised advertising. You can opt out of tracking here:
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Google Ads
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Facebook
Legal basis: Article 6(1)(f) UK GDPR (legitimate interest).
9. Your Rights Under Data Protection Law
Under the UK GDPR, you have the following rights:
✔ Right of access (Art. 15) – Find out what data we hold about you
✔ Right to rectification (Art. 16) – Correct inaccurate data
✔ Right to erasure (Art. 17) – “Right to be forgotten”
✔ Right to restriction of processing (Art. 18)
✔ Right to data portability (Art. 20)
✔ Right to object (Art. 21)
📧 For data protection enquiries: support@modewiese.com
10. Data Retention & Deletion
Your data is retained only for as long as necessary for the intended purpose or as required by legal obligations (e.g. tax law). After that, it will be deleted.
📧 Questions? Contact us at: support@modewiese.com
